GENERAL ORDERING PROCEDURES

Please email us for requesting quotation and sample.

Here are the normal procedures:

1. Customer (buyer) sends a Purchase Order to Mark Howard Ltd by email or fax. We receive an order from customer.

2. We issue a sales confirmation or a proforma invoice to customer. Sales confirmation is had to be confirmed immediately. Any late confirmation will be resulted in delay of delivery.

3. Customer sign back the sales confirmation or proforma to us (and arrange the deposit, if any)

4. We receive the deposit or LC and purchase the material for bulk production. We usually accept 40% of the total amount for deposit/down payment.

5. We send customer the preproduction sample (PPS).

6. Customer receives the PPS and approved the PPS, and then we start the production after we received the approval.

7. If the PPS is not approved, then we remake the PPS, and wait for your approval to start the production, delivery will be moved forward.

8. Before finish production, we will advise the date of delivery / Ex-factory date.

9. After we ship the cargos, we present the documents (invoice, packing list, airway bill by courier or bill of lading by sea)

10. For air-shipment, please pay full amount before delivery.

11. Customer pays us and receives goods from our forwarder.

12. If customer pays by remittance through bank, bank charge should be bonded by buyer (customer).